Case Studies

Entelechy’s coaching programs have a history of helping managers foster success in their teams. Read how these clients used our coaching training to improve the performance of managers, employees and the bottom line.

Introducing Common Management Methodology to a Fast Growing Management Team

Constant Contact Background: Constant Contact, Inc. helps small businesses, associations, and nonprofits connect with their customers, clients, and members. Launched in 1998, Constant Contact champions the needs of small organizations and provides them with an easy and affordable way to build successful, lasting customer relationships through email newsletters and surveys. Challenge: As a fast-growing, relatively …Learn more

Management & Coaching Training to Improve Employee Engagement and Reduce Attrition

DIRECTV Customer Care Background: DIRECTV delivers all-digital satellite-based services to U.S. customers in homes and businesses using some of the world’s most advanced technologies. DIRECTV began in 1994 as the first company to deliver all-digital, high-power, multi-channel TV programming services via an 18” satellite dish. DIRECTV is now a leader in innovation and quality. In …Learn more

Coaching on the Manufacturing Floor

Kawasaki Motors Manufacturing Corp., USA Background: Kawasaki Motors Manufacturing Corp, U.S.A. (KMM), located in Maryville, Missouri is part of the Consumer Products Division of Kawasaki Heavy Industries (KHI). KMM produces small gasoline engines for products such as commercial lawn mowers, utility vehicles, and ATVs. The plant employs over 700 people and is one of Northern …Learn more

Developing Excellence through Coaching

MediaOne/AT&T Broadband Background: In the 1990s, MediaOne was the nation’s largest cable company, providing service to hundreds of thousands of subscribers throughout the U.S. Entelechy provided training design and development support to MediaOne’s fledgling training and development organization and created many training programs including: Customer Excellence (a 10-module program designed to increase the skills of …Learn more

Developing Leadership Excellence

Prince William County Service Authority Background: The Prince William County Service Authority (Service Authority) is chartered by the State Corporation Commission and is an independent public body responsible for providing a comprehensive county-wide drinking water and water reclamation system in the state’s second-largest county and one of the top 10 fastest-growing counties in the country. …Learn more

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